Install Issues
Confirm Premiere Pro 2024+, restart Premiere after install, and check Window > Extensions for the PrimCut panel.
Support
Help for editors in the middle of a cut.
For beta access, installation problems, and workflow questions, contact the team and include your Premiere Pro version, OS, and a short description of the issue.
Account Access
Use the same email approved for the beta invite. If access fails, request help through the contact page.
Timeline Safety
Duplicate important sequences before large batch operations, especially while testing beta builds.